Effective Date: 22nd September 2023
Introduction
Welcome to Combatics! This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, www.combatics.com, and the services we offer. By accessing or using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Personal Information
We may collect various types of personal information, including but not limited to:
- Contact information (e.g., name, email address, phone number)
- Billing and shipping information (e.g., address, payment details)
- Account credentials (e.g., username, password)
- Demographic information (e.g., age, gender)
- Communication preferences
- Customer support interactions
1.2. Automatically Collected Information
We may also collect certain information automatically when you visit our website, such as your IP address, device information, browsing history, and cookies. We use cookies and similar technologies to enhance your browsing experience and gather data for analytics and marketing purposes.
2. How We Use Your Information
We use your personal information for various purposes, including:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Sending order confirmations, updates, and promotional offers
- Analysing website usage to improve our services
- Personalising your experience on our website
- Complying with legal obligations
3. Disclosure of Your Information
We may share your personal information with:
- Third-party service providers to assist in website operation and services (e.g., payment processors, shipping carriers)
- Legal authorities or law enforcement when required by applicable laws or regulations
- Business partners for marketing and promotional purposes (only with your consent)
4. Your Choices
You have the following choices regarding your personal information:
- You can access, update, or correct your personal information in your account settings
- You may unsubscribe from our marketing communications by following the instructions provided in the emails
- You can disable cookies in your browser settings, but this may affect website functionality
5. Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission or storage can be completely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect or maintain personal information from children.
7. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with a revised “Effective Date.”
8. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at [email protected].
Thank you for choosing Combatics. Your privacy is important to us, and we are committed to safeguarding your personal information.
[End of Privacy Policy]